Your privacy is a priority at 63jili. This Privacy Policy explains what personal data we collect, why we collect it, how it is used, and the rights you hold as a player in the Philippines. By using our platform, you agree to the practices described here. If you have questions, our FAQ page is a good place to start.
Understanding what data we gather helps you stay informed and in control of your personal information on the platform.
When you create an account on 63jili, we collect your full name, date of birth, email address, mobile number, and preferred currency. This information is required to verify your identity, confirm you meet the minimum age requirement of 18 years, and set up your player profile. We also collect your chosen username and a securely hashed version of your password — we never store passwords in plain text. Providing accurate registration details is a condition of using the platform, and any false information may result in account suspension. Your registration data is retained for as long as your account remains active and for a period thereafter as required by applicable Philippine regulations.
To process deposits and withdrawals in Philippine pesos (PHP), we collect payment-related information such as your GCash number, bank account details, or e-wallet identifiers. Full card numbers are never stored on our servers — payment processing is handled by regulated third-party providers who operate under strict data security standards. We maintain records of all transactions, including deposit amounts, withdrawal requests, bonus credits, and bet histories, for regulatory compliance and dispute resolution purposes. These records may be reviewed by our compliance team or shared with relevant Philippine authorities if required by law. Transaction data is kept for a minimum of five years in line with anti-money laundering obligations.
When you access 63jili through a browser or our mobile app, we automatically collect technical data including your IP address, device type, operating system, browser version, and session timestamps. This data helps us optimise the platform for Philippine mobile users, detect suspicious login activity, and troubleshoot technical issues. We also collect gameplay data such as game sessions, bet amounts, win and loss records, and feature interactions to improve our product and personalise your experience. Usage data is processed in aggregate form for analytics purposes and is not used to identify you individually without cause. You can review your session history at any time from within your account dashboard.
If you contact our support team, submit a complaint, or respond to a survey, we retain records of that communication including the content of messages, timestamps, and any attachments you provide. This allows us to track the resolution of your enquiry and maintain a consistent support experience across interactions. We may also send you transactional emails or SMS notifications related to your account activity, such as deposit confirmations, withdrawal updates, and security alerts. Promotional communications are only sent where you have opted in, and you may withdraw consent at any time by updating your notification preferences in your account settings. We do not share your contact details with third-party marketers.
We use your information only for the purposes described here — never to profit from your data or share it without a lawful basis.
Your personal data is used primarily to operate and improve the 63jili platform, process your financial transactions, verify your identity, and deliver the gaming experience you expect. We use your data to enforce our Terms and Conditions, detect fraud, prevent money laundering, and comply with the requirements of Philippine gaming regulators. Aggregated and anonymised usage data helps our product team understand how players interact with features like fish games and sports betting, enabling us to make informed improvements. Where you have given consent, we may use your contact details to send you relevant promotional offers from the Promotion page. We do not use automated decision-making or profiling in ways that produce legal or similarly significant effects on you without human review.
63jili does not sell, rent, or trade your personal information to any third party for commercial purposes. We share data only in limited, necessary circumstances: with payment processors and e-wallet providers to complete your transactions; with identity verification services to confirm your age and identity; with our hosting and infrastructure partners who process data on our behalf under strict data processing agreements; and with Philippine government agencies or law enforcement bodies when required by law or court order. All third-party service providers we work with are contractually obligated to handle your data securely and only for the specific purpose for which it was shared. We conduct periodic reviews of our third-party partners to ensure ongoing compliance with our data protection standards.
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security), and sensitive data at rest is stored using strong encryption protocols. Access to personal data within our organisation is restricted on a need-to-know basis, and all staff with data access undergo regular security training. We conduct periodic security assessments and vulnerability testing to identify and address potential risks before they can affect our players. In the event of a data breach that poses a risk to your rights, we will notify affected players and the relevant Philippine authorities within the timeframes required by applicable law.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask for the deletion of your data where there is no longer a lawful basis for us to retain it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw any consent you have previously given at any time. To exercise any of these rights, you can contact our support team directly through your account or reach us at the email address listed in the footer of this page. We will respond to all data rights requests within 30 days. Please note that some requests may be subject to legal retention obligations that prevent immediate deletion.
This Privacy Policy may be updated from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer. When we make material changes, the revised policy will be published on this page with an updated effective date, and we will notify active players via email or in-platform notification where appropriate. We encourage you to review this page periodically so you remain informed about how your data is being handled. Continued use of the 63jili platform after any changes have been published constitutes your acceptance of the updated policy. If you have questions about any aspect of this policy, our FAQ page provides additional guidance, or you may contact our support team directly.
Your data is safe with us. Join thousands of players across the Philippines who trust 63jili for secure, mobile-first gaming — sports betting, fish games, and more, all in PHP.